Problems & Bugs

June 8th, 2012

Yesterday evening we deployed a couple of new features. 1. As an agent, it's no longer possible to highlight a rental property as a featured property. Currently, we don't display featured rental properties anywhere (just those for sale) so even though agents could mark a rental property as 'featured' they ...

Continue reading New features on Kyero.com

May 30th, 2012

This morning Kyero.com was down for almost four hours between 23:13 and 03:00 GMT. What started as a routine data centre maintenance task of testing their power back ups went wrong and left us stranded. We'll be having strong words with them about their poor performance - but we could and should ...

Continue reading Data Centre Problem Post-Mortem

February 29th, 2012

After our deploy on Monday, we've uncovered and fixed a few glitches with our new Enhanced Agent Directory  product  - sorry for the inconvenience.  For the record - here's what they were .. Google maps not centring, drop-pin not displaying, maps opening in same browser window Cookies getting set / reset incorrectly and ...

Continue reading Tidied up a couple of directory glitches

January 23rd, 2012

We've bumped this back to Wednesday 25th instead of Tuesday 24th after descovering a lurking glitch.  Thank heavens for staging servers! Kyero will be offline tomorrow at 2pm CET / 1pm GMT for around 30 minutes. We'll be deploying a large database update which makes it easier for us to add new ...

Continue reading Scheduled Maintenance Wednesday 25th Feb 2pm CET

November 27th, 2011

We've been hard at work for the last 6 weeks or so - fixing bugs and creating new features.  As I mentioned before, we'd normally prefer to be releasing features in smaller batches and more frequently - but this lot all conspired to interact with each other and we couldn't ...

Continue reading Latest Kyero Updates

August 15th, 2011

Estate agents advertising on Kyero.com can now choose their own featured properties. Previously, the Kyero system made an automatic selection for them based on their most popular properties in each location. Understandably, estate agents wanted to be able to choose for themselves which properties appeared as 'featured' on Kyero - it ...

Continue reading New Feature: Featured property selection

August 8th, 2011

With the launch of Locale, our new localisation service, fixed for August 23rd, we've been hard at work ironing out the last few glitches. We've been using Locale to handle the translations for Kyero for a few weeks now and it's working well - a huge improvement over our previous methodology. We've ...

Continue reading Recent features and fixes for Kyero

June 13th, 2011

Following a rebuild of our application servers yesterday evening, we discovered a bug which meant that property photos weren't being processed correctly. We've just implemented a fix and everything is working OK now. Unfortunately, this affected all property photos manually uploaded since yesterday evening, although photos for properties imported via ...

Continue reading Image Upload Working Again

June 2nd, 2011

We've a couple of server-related jobs to take care of this evening at 21:00 hrs GMT. We anticipate approximately 2 hours of work that won't affect live operation of Kyero.com at all. Here's what we're up to .. More memory in our maintenance server: This server provides a few ...

Continue reading Kyero.com Scheduled Maintenance this Evening

March 17th, 2011

Update 11:24 GMT - We're back up and running. Sorry for the outage - unfortunately it was beyond our control. We did have a few issues getting the database servers up and running again. We'll look into this so that we can recover from any future power ...

Continue reading Power Problems at our Datacentre

May 21st, 2010

At 5am this morning we discovered a data centre problem which is preventing our mail & support desk servers from communicating with the outside world. The servers are fine, but unfortunately inaccessible. We reported the failure at 9am this morning are are currently awaiting a resolution from the data centre. ...

Continue reading Kyero mail server and support desk unavailable

May 10th, 2010

We've just harmonised what happens when visitors to Kyero.com forget their password. Previously, visitors and estate agents used different processes - resulting in duplicate code, and some confusion. Here's what used to happen: When a visitor requested a password reminder, we just emailed them their password. This was ...

Continue reading New Lost Password Features

February 26th, 2010

If we've annoyed you with this sign-up prompt - we're sorry and it's gone (mostly) The only place you'll find it is on our Spanish property news section - which is what the sign-up actually refers to - receiving a weekly news digest about the Spanish property market. We made the mistake ...

Continue reading Goodbye Annoying Slideup Signup

February 16th, 2010

There's a small bug inside the advertiser control panel. Basically, we're missing a property count for new build properties which means that the total count for live properties may be incorrect if you are advertising properties in this category. A related problem is that if you view properties inside the advertiser control ...

Continue reading Incorrect property counts